False Declines: 4 Types of Shoppers to Recognize

    Learn how to stop blocking legitimate ecommerce transactions.

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    Did you know only 40% of businesses feel “very confident” in their ability to detect fraudulent activity? While fraud prevention is essential, too much can lead to false declines.

    A false decline occurs when your fraud prevention tools mistake real customer transactions for fraudulent ones. There’s a variety of factors that can cause this, but customers may trigger a false decline if they use:

    • Mismatched shipping and billing details
    • International credit cards
    • The same shipping and IP address en masse, like students using their dorm’s WIFI and address
    • A proxy server

    Download our whitepaper, False Declines: the 4 Types of Shoppers Businesses Should Recognize to learn more.

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