Request a Demo

      False Declines: 4 Types of Shoppers to Recognize

      Learn how to stop blocking legitimate ecommerce transactions.

      Get the Brief

      Did you know only 40% of businesses feel “very confident” in their ability to detect fraudulent activity? While fraud prevention is essential, too much can lead to false declines.

      A false decline occurs when your fraud prevention tools mistake real customer transactions for fraudulent ones. There’s a variety of factors that can cause this, but customers may trigger a false decline if they use:

      • Mismatched shipping and billing details
      • International credit cards
      • The same shipping and IP address en masse, like students using their dorm’s WIFI and address
      • A proxy server

      Download our whitepaper, False Declines: the 4 Types of Shoppers Businesses Should Recognize to learn more.

      Download White Paper