Telco Fraud
Telco businesses face increasing attacks on card-not-present transactions, particularly prepaid lines. Costs are rising, from chargeback remediation to sales prevented by false declines. But traditional risk management systems increase declines and cause friction for customers, hurting revenue.
$32.7B
annual cost of identity fraud for telcos
52%
of telcos do approvals without third-party data
13x
more money lost to false positives than fraud
Industry expertise
Hone in on fraud types and boost your transaction approvals with the only machine learning platform trained on 25 years of telco-specific data.
Proven revenue growth
Drive more top-ups with a 97% approval rate and a streamlined customer experience. Our customers have seen 10-20% revenue increases.
Zero chargeback expenses
Eliminate fraud liability and remediation costs with our 100% chargeback guarantee. If we’re wrong about a transaction, it’s on us: accept more orders with peace of mind.
Telco Solutions
Stay a step ahead of fraud and open the door to more revenue with Vesta’s proprietary risk decision engine and expansive data network. Our end-to-end payment solution is designed to safeguard mobile, web and live agent-assisted top up services – covering all telco payment touchpoints.
View SolutionsGet ahead of one of the major threats facing telcos with these four ways to protect your business from false declines.
Telco Results
Across our telco partners, we boost transaction acceptances by 25% and reduce churn by 20%. Customers also see higher customer satisfaction, smoother checkouts and increased revenue per user. Learn about one client’s experience in this deep dive into Vodafone UK’s partnership with Vesta on a new app launch.
See Case Study"We are delighted to be extending our relationship with Vesta to include support for our PAYG digital web channel. Our focus is on making it as easy as possible for our customers to top-up over digital and voice channels while providing the very best experience across every touchpoint."
Steve James | Product Owner, Vodafone
Read the Case Study