Data Privacy Framework Policy
Vesta adheres to the DPF Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement, and Liability.
For purposes of enforcing compliance with the DPF, Vesta is subject to the investigatory and enforcement authority of the US Federal Trade Commission.
Personal Data Collection and Use
We process Personal Data for the following purposes: to provide you or your customers with the Vesta services and to help us review, develop, improve the products and services we offer, to facilitate and complete the transactions; to validate customer or card information; to verify and append information to prevent and combat fraud; to comply with government regulations and card association rules; and to perform various research and analytics. Vesta will only process Personal Data in ways that are compatible with the purpose that Vesta collected it for, or for purposes the individual later authorizes. Before we use your Personal Data for a purpose that is materially different than the purpose we collected it for or that you later authorized, we will provide you with the opportunity to opt out. Vesta maintains reasonable procedures to help ensure that Personal Data is reliable for its intended use, accurate, complete, and current. In the case of Vesta job applicants and employees we process Personal Data to consider applicants for employment, to extend job offers, to administer the employment relationship, including payroll and employee benefits, and conduct our business, and to meet our legal obligations.
We may collect information about medical or health conditions and health or medical information about Vesta job applicants and our employees and use this information for the administration of employee benefits, for legal reporting purposes and other employment-related purposes. When we collect sensitive Personal Data, we will obtain your opt-in consent where the DPF requires, including if we disclose your sensitive Personal Data to third parties, or before we use your sensitive Personal Data for a different purpose than we collected it for or than you later authorized.
Data Transfers to Third Parties
Disclosures for National Security or Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
Vesta maintains reasonable and appropriate security measures to protect Personal Data from loss, misuse, unauthorized access, disclosure, alteration, or destruction in accordance with the DPF.
Data Subject Rights
You may have the right to access the Personal Data that we hold about you and to request that we correct, amend, or delete it if it is inaccurate or processed in violation of the DPF. These access rights may not apply in some cases, including where providing access is unreasonably burdensome or expensive under the circumstances or where it would violate the rights of someone other than the individual requesting access. If you would like to request access to, correction, amendment, or deletion of your Personal Data, you can submit a written request to the contact information provided below. We may request specific information from you to confirm your identity. In some circumstances we may charge a reasonable fee for access to your information.
Questions or Complaints
You can direct any questions or complaints about the use or disclosure of your Personal Data to us at email@example.com. You may also contact our affiliate Vesta Payment Solutions Ltd. at Vesta Building, Finnabair Business Park, Dundalk, County Louth, Ireland A91 E934, or by phone at 353 (0)42 939 4600, with any questions or concerns. We will investigate and attempt to resolve any complaints or disputes regarding the use or disclosure of your Personal Data within 45 days of receiving your complaint. For any unresolved complaints, we have agreed to cooperate the EU data protection authorities, the UK Information Commissioner, or the Swiss Federal Data Protection and Information Commissioner. If you are unsatisfied with the resolution of your complaint, you may contact the EU data protection authorities, the UK Information Commissioner, or the Swiss Federal Data Protection and Information Commissioner for further information and assistance.
Binding Arbitration You may have the option to select binding arbitration for the resolution of your complaint under certain circumstances, provided you have taken the following steps: (1) raised your compliant directly with Vesta and provided us the opportunity to resolve the issue; (2) made use of the independent dispute resolution mechanism identified above; and (3) raised the issue through the relevant data protection authority and allowed the US Department of Commerce an opportunity to resolve the complaint at no cost to you. For more information on binding arbitration, see DPF Annex I (Binding Arbitration).
If you have any questions about this Policy or would like to request access to your Personal Data, please contact us as follows: firstname.lastname@example.org